Angela Goodeve

WORK EXPERIENCE

Self-Employed-Business Owner-Life Coaching with Ang

Nov. 2011-      LIFE COACH/WRITER-Certified Competent Coach

Present            Duties: Responsibility for all aspects of business:  Professional Life Coaching Services; Writing/Blogging-Life Advice the Coaching Way and Gest Posts; Radio Show Co-Host: It’s O.K. to Be YOU!-A Motivational Whisperer’s Production; Accounting; Asset Procurement; Communications; Scheduling; Sales; Marketing.

Community and Family Services

Nov 2004-       CASE FILE AUDITOR (Non-Union)

Sept 2011    Duties:  Completing internal reviews of decisions in compliance with   applicable legislation; preparing submissions for Social Benefits Tribunal Appeals, and presenting cases at Tribunal hearings; policy development, revision, and implementation; Supervisory coverage; maintenance and presentation of data/statistics; provision of training; processing information requests from Clients, Stakeholders, and other Municipalities; coordination of Provincial Compliance Review Action plans, including implementation of required program improvements/changes; application of various computer software.

May 2000-       CASE MANAGER (Union)

Nov 2004         Duties: Intake assessment; monitoring of case files and Client progress according to prescribed legislation, Ministry Policy Directives, and local policy; documentation; referrals; liaison with outside agencies; application of various computer software.

Mental Health Services

Mar. 2000-       COMMUNITY SUPPORT WORKER

Mar 2001        Duties: Provided community support and crisis intervention to individuals with mental illness; conducted referrals; recorded program statistics.

Hong Kong Shanghai Bank of Canada

May 1999-       ACCOUNTING CLERK (Maternity fill-in contract position)

Feb 2000         Duties: Working cheque clearing desk; Treasury/ABC Custodian; answering phones; working cheque proof machine.

EDUCATION

Dec. 2011-      SCHOOL OF COACHING MASTERY

Present            Distance Education-St. Louis, MO

Specialized Courses: Intermediate and Mastery Level Courses-Connecting, Clarifying, Creating; Positive Psychology; Coaching Values and Needs; Group Coaching.

Sept. 1994-     FOUR YEAR HONORS-BACHELOR OF                     ARTS (DEAN’S LIST)

Sept.1998        Trent University, Peterborough, ON

Specialized Courses: Organizational and Industrial Psychology; Statistics; Psychometrics; Counselling; Philosophy; Social Psychology; Sociology of the Family; Health Psychology.

Sept.1992-      LAW AND SECURITY ADMINISTRATION DIPLOMA

June 1994       Specialty-Corrections

            Loyalist College, Belleville, ON

VOLUNTEER WORK

2012-Present  BOARD MEMBER AND COACH (Women for Change Coaching Community)

2005-2011       VARIOUS CHARITY WORK (Operation Christmas Child; Heart and Stroke)

2000-2002       UNION STEWARD-CUPE

Accomplishments:  Development and implementation of Labour Management Committee within Social Services Department.

Duties: Interpretation of the collective agreement; processing grievances; mediated resolution of labour disputes.

Oct.1996-        ONTARIO AUDIO LIBRARY SERVICE-TRENT UNIVERSITY

April 1997        Volunteer work during last year of full-time studies.

Duties: Recording post secondary text books onto tape for blind and disabled students across Ontario.

ADDITIONAL QUALIFICATIONS

            •           Valid Ontario Driver’s Licence

            •           Ability to type 60 words per minute

•           Computer proficiency in a variety of software programs including Microsoft Word, Powerpoint, and Excel.

            *           First Aid Training

ADDITIONAL WORKSHOPS & COURSES

            •           Supervisory Skills Training-Levels 1-4

            •           Project Management Training

            •           Duty to Accommodate and Human Rights Training

            •           Handling Difficult and Demanding Customers

            •           Understanding Human Behaviour and Service Delivery