Toni Carter

·      Coached leadership team through organizational effectiveness, process improvement, change management and team development projects; assisted in aligning the organization strategy with the City and City Council strategic priorities

·       Coaching presence and ability to influence group dynamics in operational and support teams as department restructure IT division and Branches; influenced staff buy-in and support

·       Fostered teamwork, leadership and interpersonal relationships conducive to positive dialogue across the organization functional divisions; key to organization realignment and introduction of automated equipment

·       Partnered with director and senior management team to develop the organizational strategic plan and goals that supports the mission and vision of the organization priorities

·       Facilitate executive and leadership coaching engagements with personnel at all levels of an organization; strengthen organizational readiness and mangers leadership capabilities and knowledge

·       Deliver career coaching to transitioning service members and personnel pursuing career change and/or development; reviewed resumes and discussed branding and the interview process

·       Mentor high school and college students on higher education, career development and self-presentation

·       Train management teams on interviewing techniques and best practices, conduct workshops and one-on-one coaching sessions that contributed to sound hiring decisions