Diane Locke

Diane Locke, M.A., P.C.C.

PROFILE

A Talent Management Professional with a diverse range of experience including:

• Executive Coaching
• Executive Assessment
• 360 Degree Feedback
• Career Coaching
• Talent Management Consulting
• Training & Development

HISTORY & ACCOMPLISHMENTS

ELLIS LOCKE & ASSOCIATES, Markham, Ontario                  2008 to Present

Managing Partner

• Developed and implemented 360 degree feedback programs and provided coaching to assist individuals in creating and implementing development plans
• Interpreted assessment instruments and conducted behavioural interviews to help organizations make appropriate hiring decisions, resulting in reduced turnover
• Consulted with organizations to design and implement talent management frameworks, succession planning strategies and high potential development programs
• Facilitated workshops in areas such as Leadership, Coaching, Change Management, and the Myers Briggs Type Indicator
• Created competencies, recruitment and selection systems and supporting performance management systems that result in measurable gains in productivity for clients

PEOPLE STRENGTH, Markham, ON                                              2002 to 2008  

Principle

• Provided leadership coaching and development using 360 degree feedback, development plans, and assessment tools 
• Conducted executive assessments for the purposes of selection, development and career planning using tools such as the Occupational Personality Questionnaire, the Neo PI-R, the Hogan and the Birkman Method 
• Designed, developed and delivered leadership training workshops for best in class organizations 

ELLIS ASSOCIATES, Willowdale, ON                                              2000 to 2002

Senior Associate

• Conducted assessments and provided coaching for 360 degree feedback programs to assist individuals in creating and implementing development plans
• Facilitated leadership development sessions

AMERICAN EXPRESS, Markham, ON                                                     1997 to 2000                             

Manager, Leadership Effectiveness

• Facilitated the development and implementation of Employee Survey Action Plans, resulting in a statistically significant increase in 10 out of 12 dimensions measured by the Employee Survey
• Revised leadership goals and performance measures within Operations to facilitate a cultural shift towards coaching, feedback and face-to-face communication
• Developed a “Team Leader Coach” role within Operations, and managed the implementation of a six week Team Leader Development program
• Implemented a Mentoring Program and a series of Career Development Workshops to provide opportunities for Professional Development

RIGHT MANAGEMENT CONSULTANTS, Mississauga, ON                 1996 to 1997 

Professional Services Consultant                                                              

• Interpreted career assessment instruments and coached individuals to help them define career objectives, prepare resumes, develop interview skills and implement personal marketing plans
• Facilitated workshops on career planning, interview skills and various job search strategies

SCOTIABANK, Card Operations Div. - Scarborough, ON              1992 to 1996    Senior Assistant Manager, Training & Consulting Services    

•  Managed a team responsible for designing and developing training modules to be integrated into a management training curriculum
• Conducted needs assessments with clients in order to identify performance gaps and design solutions to meet requirements
• Designed, developed and facilitated workshops in such areas as:  Performance Management, Communication Skills, Stress Management, and Diversity

 MAPLE LEAF FOODS,  Brampton, ON                                            1989 to 1991                                                   

Human Resource Administrator                                                                                 

• Recruited and selected staff to fill hourly and salaried positions
• Orchestrated lay-offs, recalls, and transfers within a unionized plant environment 
• Conducted labour relations meetings and worked with the union to resolve grievances

EDUCATION

• Certified Executive Coach, Royal Roads University, 2013
• Masters in Counselling Psychology, Adler School of Professional Psychology, 1998 
• Honours Bachelor of Business Administration, Wilfrid Laurier University, 1988

CERTIFICATIONS

ICF Professional Certified Coach (PCC), Myers Briggs Type Indicator, SHL Workplace Testing, The Birkman Method, The Herrmann Brain Dominance Indicator

ACADEMIC AFFILIATIONS

Member of the Faculty at Queen’s University IRC and the Schulich Executive Education Centre