Karen Boskemper, PCC

PROFILE: Seasoned OD/Executive Coaching Consultant with solid background in OD, Leadership Development, Change Management, Management Training, Employee Development. Demonstrated success in change management initiatives, leadership coaching, curriculum design/delivery, and business unit needs analysis.

 EXPERIENCE:

Organizational Development – assist OD in assessing and developing strategic development plans

Leadership  Development – develop high performing managers and leaders through training and coaching

Change Management – partner with business units to align interventions with desired culture changes

Employee Development – identify competencies and align performance with long term strategic business goals

Program Design & Facilitation – apply ADDIE and integrate adult learning theories; facilitate programs

Project Management – manage large scale roll out of enterprise wide learning programs 

Independent OD/Executive Coaching Consultant                                                      INTEGRIA GROUP, VA April 2010 – present 

Subcontract on a variety of federal and private sector learning and development projects. Provide coaching, training and program design/delivery for OD and change management initiatives. 

·        Partner with OD/HR  leaders to identify OD needs and support in the design, development and implementation of employee development programs

·        Conduct 360 assessments and provide coaching to high potential employees and executives

·        Deliver leadership development programs/management training that support business objectives and impact organizational culture by developing desired leadership skills

·        Facilitate team building sessions with teams focused on mutual learning, communication, collaboration skills

·        Consult with business clients to conduct gap analysis; determine best strategies to meet business unit needs

Senior Consultant
AXIALENT LLC, Miami, FL, November 2007-April 2010 

International consulting company providing training, coaching and 360 assessment, leadership development, strategic planning, team development and cultural excellence practices to Fortune 1000 companies 

·        Managed ¾ million $ client training & development project for emerging leaders and high potential employees

·        Designed, developed and delivered leadership development programs and training to national and international clients in Europe, Asia and the United States.

·        Conducted organization-wide corporate culture assessments to identify development opportunities and implemented effective training solutions.

·        Coached and developed over 250 workshop participants using 360 assessment tools and post workshop coaching action plans

·        Clients include: Yahoo!; DELL Computers, Microsoft, AXA Insurance, Swissport Fueling , Pentax Medical 

Manager, Leadership and Enterprise Learning 
Option One Mortgage, Irvine, CA 7/06 – 10/07

Managed the resources and projects supporting leadership development and enterprise learning for large scale corporate-driven initiatives. Selected to conduct company’s first leadership development training in India. 

·       Partnered with client facing-teams in performing strategic needs assessments related to leadership development & enterprise wide learning initiatives.

·       Collaborated with leaders to develop learning strategies that address specific business unit learning needs.

·       Evaluated courses for learning impact and enhance customized learning programs.

·       Ensured quality and effectiveness of leadership and enterprise-wide learning programs; assess pilot programs and identify curriculum and process improvements.

·       Directed resource plans, allocated and coached variable labor, and assessed and managed vendor relationships.

·       Designed, developed, and delivered training via classroom, one-on-one coaching, and virtual classroom. 

Training & Organizational Development (OD) Specialist                               Ameriquest Mortgage, Orange, CA, 3/04 – 07/06 

Responsible for organizational and  leadership development and training of corporate, servicing and sales associates.

·       Program lead in managing the design, development and implementation of leadership development curriculum
impacting 6000 employees. (Associate to Middle Manager)

·       Led the content development and project deadline of a 5-day company wide leadership development program targeted at effecting culture change and benchmarking performance.

·       Participated in the design, development and facilitation of a 4-day sales leadership program and coached associates in preparation for branch manager positions.

·       Partnered with HR and metrics department to measure training effectiveness, conduct needs assessments, establish performance management standards, and implement change management strategies.

·       Partnered with OD to drive new performance management process that focused on the alignment of organizational, management, and associate goals.

·       Developed leadership core competency models, job success profiles, and behavioral job interview guides that helped managers identify development needs and successfully hire and retain associates.  

Corporate Training Specialist
VQ OrthoCARE, Irvine, CA, 6/03 – 3/04

Responsible for training and development of corporate wide programs. Trained in the areas of management development, recruitment and hiring, supervisory skills, personal productivity, new hire orientation, and software applications. Responsible for managing company’s new performance management system to include succession planning and employee development.

·       Coached managers in successfully conducting performance management conversations and developing employees.

·       Conducted company’s first training needs analysis, identified management and employee performance gaps, and outlined future organizational training requirements.

·       Redesigned, developed, and delivered performance appraisal training, resulting in department productivity increase of 15%.

·       Developed company’s first training budget based on results from training needs analysis, ensuring accurate prediction of training cost, and meeting organizational objectives.

KB Coaching & Consulting                                                                   Independent Consultant, Tustin, CA, 02/99 – 05/03

Provided training and organizational development services to small business owners: executive coaching, strategic planning, business planning, recruiting, marketing, and communication.

·       Delivered sales, communication, team building and performance improvement training programs, increasing sales closure rates, team productivity and individual performance.

·       Conducted needs assessments, applied behavioral assessment tools, identified training interventions, increasing employee satisfaction and retention.

·       Trained fundamental leadership and management skills to new managers and small business owners, resulting in increased personal productivity, improving management effectiveness.

CERTIFICATIONS:

Professional Certified Coach (PCC), International Coach Federation

360 Assessment Tools: The Leadership Circle; Life Styles Inventory; Myers-Briggs Type Indicator; DISC Styles

Achieve Global (Zenger Miller)

Ruth Clark Instructional Design Certification

Lominger Leadership Architect, Recruiting Architect, Interview Architect, Choices Architect (360º Assessment)

Impact 5 – Business of Leadership Game  (Business Simulation)

Performance Mastery System™ (Experiential Learning Programs)

American Society of Training and Development, Irvine, CA – Total Trainer Certificate Program
Coach University, Steamboat Springs, CO – Graduate Coach U Training Program 

EDUCATION:

Benedict Business College, Darmstadt, Germany – Bi-Lingual Business Commerce Degree
State Certified Business Translator & Interculturalist - Wiesbaden Business Council, Germany