David Papini

SUMMARY

Business & Technology Strategy Consultant & Trainer / Leadership & Transition Coach / Life Coach, NLP Certified

/ Author & Keynote Speaker

- Have 10+ years experience as both an IT Consultant/Trainer and as Strategy Consultant, managing critical information systems that support network infrastructure, technical services, data center design and management, disaster recovery, information security and end-user support

- Have 5 years’ project managing IT strategic initiatives, to incl. resource allocation and talent management, managing annual budgets valued up to $1Mand supervising teams of up to 45

- Have ~3+ years as a Leadership & Transition Coaching supporting corporate and personal transitions

Configure a variety of technologies in accordance with project requests and client requirements

- To date have managed the full-cycle of 4 new IT programs, from planning to implementation and budgetary control, and have led/inspired teams of up to 40 geographically-dispersed project members

- Have extensive experience as a Keynote Speaker; have trained 30+ professionals, coaches and trainers 1-on-1/in group settings and have delivered ~10 major conferences to audiences of 90 to 1,000

- Certified NLP Master Practitioner and Certified Core Competent Trainer/Licensee in Italy/Switzerland and use ICF-endorsed techniques

- Passionate about building/empowering/engaging teams

CORE DELIVERABLES

Corporate Performance/Transition Coaching:Business/Executive Coaching • Cultural Management Shift • Employee Accountability/Action • Employee Engagement • Enterprise Change Management • Operational Excellence • Organization & Productivity • Recruiting /Management

Leadership:Conflict Reduction • Crisis Management • Deep Listening • Team Building• Technical Leadership• Management Coaching

Work-Life Balance: Workplace Development • Work-Life Balance for Leaders

Personal Coaching: Life Coaching • Modelling • NLP • Personal Development • Public Speaking

Training:  Coach Training • Corporate Training • Executive/Management Training • Professional Development Training

PROFESSIONAL EXPERIENCE

Solutions Architect/ Transition Coach/ General Manager, Pulsar It Srl, 04/2010-on

<!--[if !supportLists]-->·         <!--[endif]-->Spearhead the transitioning of a well-established IT consulting firm to a mid-size IT Services company,

and supervise the HR Dept.

<!--[if !supportLists]-->·         <!--[endif]-->Consult clients and company about Cloud Architectures on Microsoft Azure and Amazon AWS platforms

<!--[if !supportLists]-->·         <!--[endif]-->Provide change management coaching to the CEO and the Operations Director, with a focus on people development, performance review systems and training

Leadership Coach/Trainer, Alzaia Coaching, Italy, 2008-present

Employers/clients include: Kyron, Modelli di Comunicazione Srl, University of Bergamo, Colomer Group Spa (Revlon)

<!--[if !supportLists]-->·         <!--[endif]-->Provide business & technology consulting/coaching to a portfolio of ~10 companies and individuals, primarily in the IT sector

<!--[if !supportLists]-->·         <!--[endif]-->Deliver leadership programs and team building experiences , as well as individual coaching online (2x a week) and live group sessions internationally (4-8 days a month)

<!--[if !supportLists]-->·         <!--[endif]-->Work with the full range of clients, incl. entrepreneurs and business owners/operators, and community members in all walks of life

Roles include:

- Corporate Trainer & Coach, Modelli di Comunicazione Srl, Milano, Italy, Developed/delivered leadership programs and team building experiences for customers.  Coached small business owners on leadership, talent retention and mediation.  Delivered group trainings for clients like Revlon. (2007-2011)

- Management Consultant, Kyron: Transforming the school from a well-established private school with a small qualified customer base in a university-level certification system for the psychomotor therapistprofile.  Instrumental in the school becoming one of two university-level programs offering training in Italy (2007-on)

- Leadership Instructor, University of Bergamo: Instruct an Emotional Intelligence program to groups of up to 15 (2009-on)

IT Consultant/Director & Trainer, Various IT & telecom service providers, EMEA (Israel/Italy), 2003-2010

Employers:Comverse ItaliaSrl, EIDOS SistemiSrl, Ratio Consulta S.p.a.

<!--[if !supportLists]-->·         <!--[endif]-->Directed strategic company transitions, to include business unit relocations and expansions, and supervised staffs of up to 40

Roles included:

- Business Unit Director, EIDOS Sistemi Srl:Directed the training business unit in a company expanding its services from a system integrator business to an end-to-end government supplier for software, IT services and technical training.  Served as member of the executive committee and provided leadership coaching to the CEO (2003-2005).

- Business Unit Director, Mondadori S.p.a.: Managed the business expansion of the Education Division from one location to 5, led the division toward its all time highest revenues in the technical conference and training business (2000-2003). P&L responsibilities at the executive-level.

- Training Director, Comverse:  Directed the transition for a company relocating their training center, which ranked 2nd world-wide, from London to Milan.  Created a team of 5 European trainers and delivered technical training to over 20 telecom companies in Europe (France/Spain) and world-wide, to incl. clients in Africa, Asia and South America.  Oversaw/managed the set-up of the R&D labs for the MMS product in Milan and created a Data Center and a Customer Demo Center (2005-2007).

- IT Director, Ratio Consulta:Sustained the growth of the company from a single location with 20 employees focused on telephonic traffic retail business to a enterprise service provider, offering connectivity services, customer service call centers and outsourced marketing services.  Coordinated the transition of the IT Dept. from a 5-server Computer Room to 2 geographically-dispersed Data Centers, serving 100+ employees and enterprise and government-level companies (2007-2010).

Worked as an IT Consultant/Trainer/Manager for ~10 years, and supervised teams of up to 50.  Managed the development of a coremarketintelligence app foralargecredit retail firm. Managed the end-to-end migration of alegacy ITDepartmentto afullyintegratedweb basedInternet /Extranetsystem, andcreatedthe ITteamintegratingAS400.  Designed an enterprise infrastructure and a network solution.  Managed the company’s expansion to a geographically distributed training provider. Hosted and chair the annual Microsoft Windows Professional Conference, gathering 1,000+ attendees. Employers include ClipS.r.l, SATSoftware & TrainingS.r.l (own company), CasaliniLibriS.p.a and Mondadori Informatica S.p.a. (largest Italian publishing company).

Prior experience working with non-profit organizations prior to moving to the IT industry.

COACHING & TRAINING CERTIFICATIONS

Life Coach Certification / IAC Coach Practitioner, 2011

School of Coaching Mastery, USA

CTT+ Technical Trainer, Industry Certification, 2010

COMPTIA

Certificate in Life Coaching, 2009

School of Coaching Mastery

Certified Core Competent / Team Coach, 2004-2011

Specialized in standardized interpersonal behaviors and best practices for results-oriented teamwork

McCarthy Technologies Inc., USA

EDUCATION

Bachelors Degree in NLP Counselling, 2006-2011

Université Européenne Jean Monnet, Brussels

Core focus on Systemic Neuro-Linguistic Programming (NLP) & Ericksonian Hypnosis

Diploma in Conflict Mediation, 2005-2006

Association Me.Dia.Re

Diploma in Education & Social Services, 1985-1988

School for Professional Educators

OTHER SKILLS

Strategy Development: Change Management • Facilities Management • Operations Management • Technical Project /Program Management • Technology Architecture & Design; Project Management software:  Microsoft Project (10 years)

Client Relationship Management: Coaching & Mentoring • End-user Trainings • Pre-/Post-sales Support

Traditional/Web Marketing: B2B/B2C Marketing • Brand Development • Internet/Intranet Content Management • Marketing Campaigns

Social Media: Facebook/LinkedIn/ Twitter/YouTube • Social Networks Marketing

Traffic/Lead Generation: Google Analytics & Conversion