Pamela Shelly

STRENGTHS

          Interpersonal skills, initiative, problem solving and decision making, entrepreneurial attributes

          Trained in Total Quality, Facilitative Leadership, Team Skills, Train-The-Trainer, taught Introduction To Total Quality to TELUS personnel.

          Highly self motivated with a strong desire to learn; have completed the University of Calgary Management Certificate in General Management.

          Certification in Neuro-Linguistic Programming, Reiki Master/teacher, Angel Therapy, BodyTalk and Rayid Practitioner

WORK HISTORY

Mastering Wellness                                         2000 – Present

Owner/operator

Operate a wellness business providing all levels of Reiki classes, healing sessions, life coaching, business mentoring, Intuitive/psychic Angel readings and Mediumship. I have created and teach a variety of workshops and webinars and taught a number of workshops for several years. I offer my services in person, phone or Skype and have a global clientele. I have taken groups to Egypt, Hawaii and Mt. Shasta, California and am currently co-planning an event and will be a featured speaker.

TELUS Fulfillment Office Coordinator, Card Marketing  1998 - 2000

TELUS Communications Limited, Calgary

          Single Point of Contact for the Card Marketing Department in the role of card fulfillment to external brokers and agents, provides customer service, develops and maintains relationships with brokers and agents, manages inventory, revenue reporting, billing and collections, and is a key communication channel. Performs and understands a variety of reporting functions including revenue reporting for all prepaid card products, and closely monitors accounts receivables implementing collection processes.

 Director’s Assistant, TELUS Payphone Services       1996 - 1998

TELUS Communications Inc., Calgary

       Primary interface between managers and staff in Payphone Service, providing all aspects of support for the Director of Payphones.

Director’s Assistant, Network Engineering                  1994 - 1995

AGT Limited, Calgary

       Primary interface between managers and staff in Access Support, Access Planning and Access Engineering in an administrative/secretarial support role.

Independent Associate with Essentially Yours Inc.       1995 - 1999

Independent Associate with Alliance Canada               1993 - 1995

Independent Associate with Kallima                              1983 - 1990

      Owned and operated as an Independent associate with various Network Marketing companies mainly relating to health and wellness products.  This entailed retail sales, recruiting, training associates in my network, presentations, advertising, and bookkeeping.

Administrative Assistant, Outside Plant Engineering      1988 - 1993

AGT  Limited, Calgary

      Primary interface between First and Second level managers, both external and internal to the organization in an administrative/secretarial support role.  Managed work flow for the OPE Manager’s office by prioritizing work, previewing all incoming correspondence through PROFS and mail correspondence, identified and assessed action required.

      Participated actively in the team building process, Team Leader for clerical support group and assisted in Process Improvement meetings.

 Secretary, Operations Department                        1987 - 1988        Alta Telecom Inc.,
Calgary                                                 

Finney-Taylor & Manpower Temporary Services    1986 - 1987
Owner/operator Cleanitizing Drycleaners               1979 - 1983
Owner/operator Mister Soft Drink                           1977 - 1983