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Away
Mr Martin John Arthur Camden
Personal Statement
I have acquired many valuable life and business skills from a rewarding career as an I.T. professional working for large and small organisations providing Technical Support for IBM Computer Networks and Sales Support for IBM Channel Extension Networks.
I have acquired further valuable life and business skills from recovering from mental health problems, from training as a counsellor and as a life coach, from practicing as a trainer and a coach, and from campaigning for improvements in the mental health service.
I am now looking to begin a new career working with people who could benefit from products and services and/or with people who provide products and services. I want to put my extensive experience and expertise to good use for the benefit of customers.
I am results-oriented, analytical, communicative and facilitative.
My primary strengths lie in problem-solving, verbal communication, written communication, negotiation, teamwork, facilitation, team leadership, agreeing targets, getting results, motivation of self and others, training, coaching, mentoring and pastoral care.
Service User Campaigner 1995—Present.
Making a difference by:
· Campaigning steadfastly as a Service User Consultant over the last 5 years with a view to improving mental health service provision in South London.
· Challenging bad practice, supporting the spread of good practice and generating and following through with change orientated initiatives.
· Working with mental heath service managers at all levels (including CEOs) on matters of service user experience, customer care, customer service, policy development and training to highlight service user perspectives and to put together service improvement proposals.
· Working collaboratively with the mental health service regulator — “The Care Quality Commission”.
· Working collaboratively with most key mental health system service user campaigning groups in South London, and influencing decision-making as an active member of SLaM’s Members Council (“SLaM” is the nickname of the “South London and Maudsley NHS Foundation Trust”).
· Leading workshops on “Well-being and Recovery” for people recovering from mental health problems (at the “Mosaic Clubhouse” Rehabilitation Centre), and for homeless people (“Big Issue” vendors). Leading workshops on “Well-being and Performance” for professionals (“Big Issue” volunteers and management).
· Providing mentoring, life guidance and pastoral care for those in need.
· Engaging with a variety of voluntary jobs—“meals-on-wheels”, youth club assistant, and support worker in 3 separate rehabilitation day centres.
IBM Computer Network Employment 1977—1995 (18 years).
· Pre-Sales Support Engineer — CNT Intl Ltd, Slough. 1990—1995 (5 years).
Provide technical expertise and training. Research and field client questions.
Gather requirements. Design solutions and present proposals. Support clients.
Work closely with salesmen on accounts valued up to and in excess of £1 million.
· IBM Network Support Consultant — ISS Ltd, Sutton. 1987—1990 (3 years).
Install, configure and maintain software. Provide training.
Manage I.T. department. Manage a team of consultants.
· IBM Network Support Engineer — Mars Grp, Slough. 1982—1987 (5 years).
Install, configure and maintain computer networking software for IBM mainframes.
· IBM Comp. Programmer — IBM-ISL Ltd, Portsmouth. 1977—1982 (5 years).
Design, code, test and maintain computer networking software for IBM mainframes.
Education and Training
· Presentation Skills (Mars Group).
· Assertiveness Skills (Croydon Adult Education).
· Persuasive Communication Skills (CNTI, P & R Gould).
· Consultative Sales Skills (CNTI, Effectivation).
· Management Skills (IBM, Coverdale).
· Counselling Skills (Croydon Adult Education, Croydon College & Spectrum).
· Certificate in Psycho-Dynamic Counselling Skills (Sutton Pastoral Foundation).
· Mentoring Skills (Croydon Parentline, Ealing Parent Partnership).
· Life Coaching Skills (Estrella Associates, CTI & Serenergise).
· Advocacy Skills (South London and Maudsley NHS Foundation Trust).
· What Works in Communication (Landmark Education).
· What Works in Relationships (Landmark Education).
· What Works in Project Management (Landmark Education).
Degree: BSc in Mathematics and Computer Science — Bristol University. 1974—1977.
A-levels: Pure Maths (A), Applied Maths (B), Physics (B) and Chemistry (B) 1972—1974.
— Purley Boys Grammar School.
O-levels: Maths, Higher Maths, Physics, Chemistry, Biology, 1968—1972.
English, French and Music
— Purley Boys Grammar School.
References available upon request.
Username: | optimaxim |
Member Since: | Jun 14, 2013 |
Last login: | Jul 3, 2013 |
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